Personalisation Updates

Some recent resources and reports from the DH Care Networks Personalisation Toolkit:


Contracting for personalised outcomes: learning from emerging practice

This DH publication draws on learning from six local authorities who have begun to reshape their contracts, processes and relationships with the provider market around the provision of personalised services. The report includes key messages for commissioners and providers


Supporting micromarket development

The DH have funded NAAPS (a UK charity representing the interests of very small, community based service deliverers) to develop and test a business model for supporting and stimulating micro care and support services. Resources include a concise practical guide, a more detailed guide, and key messages for local authorities in supporting micromarket development


Working together for change: using person centred information for commissioning

A report describing a simple six-stage process that uses person centred information (for example from service user reviews and support plans) to drive strategic change and commissioning.


Commissioning for support planning and brokerage: a resource tool

This tool is designed to help councils, local people and other key stakeholders to
identify what brokerage resources are available in their community, to recognise where there might be gaps and to determine priorities for commissioning. This approach can contribute to the Joint Strategic Needs Assessment and its scope goes beyond health and social care, reflecting the fact that a full range of brokerage services should be universally available to all local people.


28 August 2009