Measuring effectiveness

 

Measuring Effectiveness was a joint project between NACVS and Charities Evaluation Services (CES), the aim of which was to produce a self-evaluation toolkit that would enable the CVS network to improve its monitoring and evaluation activities and to share the information in a comparable and consistent way.

Funded by the Home Office, the programme began in 1999 when over 50 CVS across England were recruited to help develop the toolkit and test it out in their own CVS. The end result is Measuring effectiveness: A self-evaluation toolkit for the national network of Councils for Voluntary Service (CVS).

Measuring Effectiveness is available as a downloadable document in PDF format (1,370 KB). You will need adobe acrobat reader to do this. The tools are available as a Word document, so that they can be altered and adapted to the organisations' needs.

This publication is only available electronically.

What does the toolkit cover?

• It introduces a simple framework for self-evaluation.

• It provides a step-by-step process by which CVS can identify their evaluation priorities

• It details how to evaluate different areas of your work, for example, your training and development support work.

• It can be modified and tailored to your own needs. The tools include example questions for a membership survey, enquiries monitoring form and client feedback forms.

• It includes guidance on using different methods for gathering data and guidance on writing evaluation reports.

Please note: Copyright for the toolkit belongs to CES. CVS should make reference to CES and to the document when using any part of it outside their own CVS (for example, when advising other organisations and making presentations to audiences other than their own staff).