Measuring Effectiveness was
a joint project between NACVS and Charities Evaluation Services
(CES), the aim of which was to produce a self-evaluation toolkit
that would enable the CVS network to improve its monitoring and
evaluation activities and to share the information in a comparable
and consistent way.
Funded by the Home Office, the programme began in 1999 when over
50 CVS across England were recruited to help develop the toolkit
and test it out in their own CVS. The end result is Measuring
effectiveness: A self-evaluation toolkit for the national network
of Councils for Voluntary Service (CVS).
Measuring Effectiveness is available as a downloadable document
in PDF format (1,370 KB). You will need adobe acrobat reader to do
this. The
tools are available as a Word document, so that they can be
altered and adapted to the organisations' needs.
What does the toolkit cover?
- It introduces a simple framework for self-evaluation.
- It provides a step-by-step process by which CVS can identify
their evaluation priorities
- It details how to evaluate different areas of your work, for
example, your training and development support work.
- It can be modified and tailored to your own needs. The tools
include example questions for a membership survey, enquiries
monitoring form and client feedback forms.
- It includes guidance on using different methods for gathering
data and guidance on writing evaluation reports.
NAVCA and CES are currently producing supporting information on
using the tools, which will be available soon.
Please note: Copyright for the toolkit belongs to CES. CVS
should make reference to CES and to the document when using any
part of it outside their own CVS (for example, when advising other
organisations and making presentations to audiences other than
their own staff).