NAVCA publish 'Reflections' - an insiders account of Leicestershire restructure

NAVCA has published ' Reflections ' , an account of the restructuring of local infrastructure organisations (LIO) in Leicestershire earlier this year. Although an analysis of the experience in Leicestershire, it highlights many issues that are important to any charity considering greater collaboration or merger. The report is an absorbing and frank account, written by Martin Gage, former Chief Executive of North West Leicestershire, one of the organisations on the 'losing' side of the competitive tender. The report is NAVCA's second in depth look at the restructure of members following 'Anatomy of a merger', examining the 2007 merger of infrastructure organisations in Cumbria.

The restructure resulted in Voluntary Action LeicesterShire (VAL) being awarded a £1M contract from the local councils, police and health statutory bodies to provide services across Leicestershire. The other seven organisations in the county became 'community hubs', responsible for providing a signposting service to VAL and working on representation issues at a district level.

The report looks at whether competitive tendering could have been avoided, how the organisations involved avoided a seemingly inevitable falling out and the prospects for the future development of infrastructure and support services in the county. Most importantly Martin Gage lists key lessons that should be learnt from this process by other charities and voluntary organisations, including stressing the important leadership role trustees need to take.

Kevin Curley, Chief Executive of NAVCA said
"There is a lot of interest in charity mergers and restructuring at the moment but little information around about what is actually involved. Structural change is never painless. There are always obstacles to overcome and hidden costs. Too often the stories are told once the dust has settled - and problems conveniently forgotten. However, it is these problems that offer the greatest learning experiences.

This publication is a frank look at these issues. Martin's observations as an insider in the process are priceless and offer a rare insight into the realities of this sort of organisational change. Anyone connected to a charity considering structural change including merger should read this - especially trustees. The report shows that trustees must lead the process of change and not leave it to staff."


2 December 2009