Our staff can help with enquiries on a wide range of
issues and many are specialists in specific areas of work, for
example:
- NAVCA membership criteria
- Local infrastructure policy and practice
- Government policy
Simply contact NAVCA by phone or
email, and you will be passed on to the appropriate person. If we
are unable to help, we can usually refer you on to someone who
can.
NAVCA has target response times for enquiries from
members: we will acknowledge a letter, email or telephone message
within two working days. We will respond fully within 15 working
days unless we have made personal contact with the enquirer and
agreed a longer timescale.
Kevin Curley, Chief Executive of NAVCA, is taking a keen
personal interest in this target. Please contact
kevin.curley@navca.org.uk
if NAVCA does not respond to you within these
limits.
Specialist Enquiry Services
- Commissioning and procurement enquiry
service
Email:
lcpu@navca.org.uk
Tel: 0114 289 3989
- Improving Local Partnerships
Adviceline
Email:
ilp@navca.org.uk
Tel: 0114 289 3939
Enquiries from voluntary and community organisations
Voluntary and community organisations wanting help and advice
with setting up, or running a local voluntary and community
organisation, should contact their nearest local infrastructure
organisation. To find this, visit our
directory of members and
local contacts.