NAVCA, funded through ChangeUp, has developed a set of
Performance Standards and an assessment process that can be used to
help local infrastructure organisations to review and improve the
effectiveness of their core activity (the NAVCA Quality Award).
Performance Standards
Five
Performance Standards (Word, 787 KB) have been developed after
consultation with our membership and they cover the five core
functions of local infrastructure organisations. Feedback on the
Standards has been positive in terms of their content, level and
the way they are presented. For each of the five Standards, there
is a statement, a series of outcomes, a set of minimum outputs, and
some suggested additional outputs. These are laid out in a way that
is designed to be easy to understand and use.
More information on the Performance Standards
(pdf, 27
KB. )
NAVCA Quality Award
The Performance Standards form the basis of the
NAVCA Quality Award.
The Award assures the quality of the delivery of infrastructure
services to local voluntary and community groups.