New research published on integrating digital volunteer systems

February 12, 2024

A report on integrating digital volunteer platforms in the Liverpool City Region has been published, drawing on the experiences of NAVCA members in the region, particularly during the Covid-19 pandemic.

NAVCA members One Knowsley, Liverpool CVS, Community Action Wirral, Sefton CVS, Halton and St Helens Voluntary and Community Action, with VS6 and VSNW, have recently taken part in some important research on the relationship between the NHS Volunteer Responders programme and other digital volunteer services. The NHS Volunteer Responders Scheme was established by the NHS and Royal Voluntary Service during the Covid-19 pandemic, to provide much needed support to individuals isolating and staying at home. The new report explores why and how local Liverpool City Region volunteering systems could be integrated into a single platform that offers the most sustainable and resilient service for the people of the Liverpool City Region.

Reflecting on the journey with TeamKinetic and developing an LCR-wide Volunteer System, Sally Yeoman, CEO of Halton & St Helens VCA said:

“Over the past 2 years we have been overwhelmed by the response of local people in our City Region who came out to volunteer during the COVID-19 pandemic. We have learnt how to make volunteering easier for people to do and how to best support and encourage people to give their time for local groups or causes. Supported by our local partners, we were able to lead this work on volunteering and with our plans to extend our work in this area we will be able to do more of that in the future.” (

You can read the full report here.

Photo by Nicolas J Leclercq on Unsplash.