These resources are designed to help you with communications work, including notes from the Barking Owl network and communications toolkits by NAVCA. The resources cover topics such as websites, social media and more.
Free and affordable communications resources - Barking Owl
NAVCA
January 2024
We shared our favourite (free or affordable) communications resources, from video editing tools to social media schedulers. Download the notes to read the full list.

Filmmaking - Barking Owl
July 2023
Notes from the Barking Owl filmmaking workshop with HelpFilm, including tips for making an affordable film and maximising its impact.

SEO (Search Engine Optimisation) workshop notes - Barking Owl
October 2023
Notes from the Barking Owl workshop on SEO with Blue Array. These notes contain easy and free or affordable tips on maximising your organisation's search engine and online presence.

Volunteers' Week brand guidelines
April 2024
These branding guidelines will help you engage with Volunteers' Week. Download the logos and assets from the website using the link below.

Big Help Out - NAVCA members' meeting (9th April 2024)
April 2024
These notes from a NAVCA members' meeting contain information about the Big Help Out, Volunteers' Week, Small Charity Week, #VolunteerReady and the Big Lunch. They contain information and updates on each campaign and event, including key dates, communications assets and toolkits, and current plans for events.

LinkedIn - Barking Owl
April 2024
This document includes notes from a Barking Owl session on LinkedIn, including tips on content, analytics, engagement, getting staff involved and more.

Volunteers Week, the Big Help Out and Pride Month - Barking Owl
April 2024
Notes from the Barking Owl session on 25 April, where we discussed plans for Volunteers Week, the Big Help Out and Pride Month.

CharityDigital leaflet
April 2024
Leaflet from the Barking Owl meeting on 25/04/24 from CharityDigital, to find out more and to share with your local networks.

Using AI safely and effectively - National Cyber Security Centre
May 2024
These slides, from NCSC's presentation at the NAVCA Annual Conference 2024, give an overview of the risks and benefits of using AI as a charity.

Analytics - Barking Owl
June 2024
These notes are from the Barking Owl meeting on 4 June 2024. We explored communications analytics, shared ideas and tips, and more.

Proud Changemakers Presentation - Pride Month - Barking Owl
June 2024
This presentation is by Proud Changemakers, who visited Barking Owl to tell us more about authentic communication around and beyond Pride Month, to celebrate LGBTQIA+ inclusivity.

Word Doc
Developing a Social Media Policy - Charity Commission checklist
June 2024
Use this checklist to help you think about what to include in your social media policy.

Running local communications networks - Barking Owl
July 2024
These notes are from the Barking Owl network meeting for communications workers. We discussed running local communications networks, the value of this, challenges and solutions, and top tips.

Far Right Violence: A Messaging Guide
August 2024
NEON have produced a helpful messaging guide when communicating more widely about the violence, called ‘Far Right Violence: A Messaging Guide’. This contains helpful guidance on language and challenging racist rhetoric.

Keeping Safe Online
August 2024
Recent far-right activity in temporary accommodation has meant increased scrutiny of organisations in the sector, including on social media. In this resource, there are a number of practical tips on how to improve online safety preventatively and how to respond to breaches of security. HOPE not hate is not an organisation dedicated to digital security, but they have collated best practice from a variety of sources here.

Word Doc
AI session - prompt sheet
September 2024
Chat GPT prompts for session on 05/09/24.

AI session - slides
September 2024
Slides by Caroline Broadway from Dandelion Applied AI, from the Barking Owl session. These slides contain a starting point for using ChatGPT in your communications.

Black History Month 2023 - Barking Owl
September 2023
At this meeting, we spent some time discussing plans for Black History Month. We also shared some learning around filmmaking, SEO, Pride Month and running local communications networks.

Black History Month 2024 - Barking Owl
September 2024
These notes are from the Barking Owl meeting discussing Black History Month, themes and resources. They also contain notes on Trustees Week.

Social Media Policy Guidance - Cambridge CVS
November 2024
At the latest Barking Owl meeting, we discussed social media policies and what needs to be included. This example is from Cambridge CVS.

Communications planning - Barking Owl
February 2025
At the January meeting of Barking Owl, the NAVCA network for communications workers, we talked about communications planning and shared our tips for effective planning and talking to colleagues about comms.

Awareness Days and Months 2025
January 2025
This spreadsheet lists some of the important awareness days and months for 2025, to help with comms and campaigns planning (from NAVCA member Spark Somerset)

Awareness Days and Months - Barking Owl
February 2025
These notes are from the February meeting of Barking Owl, where we discussed Awareness Days, Weeks and Months, and how to plan comms campaigns around them.

Making the case for comms - Barking Owl
April 2025
The Barking Owl is the NAVCA network for communications workers. This meeting discussed making the case for comms and getting the right level of priority for comms in your organisation. We talked about representation of communications at senior management level, staffing for comms, budget, website and internal comms. This document shares the experiences of comms workers at local infrastructure organisations, and will give you some ideas to bring back to your colleagues.

Social media - Barking Owl
May 2025
These notes from the May Barking Owl meeting cover our conversation around social media platforms, including X/Twitter, Bluesky, TikTok and more. We talked about what we're finding difficult and shared ideas about the different platforms and ways of reaching our members.

Impact reporting - Barking Owl
April 2025
These notes from the April Barking Owl meeting cover different aspects of communicating impact, including some useful tools for reporting on numbers, as well as tips for sharing stories from our local communities

Canva - Barking Owl
June 2025
We discussed Canva, shared our tips and tricks for using the platform, including brand guidelines, templates, visual effects and more. We also discussed video editing tools.

Talking about what we do - Barking Owl
August 2025
The meeting focused on addressing challenges local infrastructure organisations face in communicating their work and missions to stakeholders. We discussed strategies for improving communication, while exploring challenges around terminology and explaining our roles to various audiences. The group agreed on the importance of creating resources like a jargon buster.

Analytics - Barking Owl
October 2025
Notes from a Barking Owl meeting on analytics. We covered social media, websites and CRMs, and shared our top tips for effective analytics and reporting.
