UCAN Ticket Home Hospital Discharge Initiative

This report has been co-produced by staff from Uttlesford Community Action Network (UCAN) and social scientists at Anglia Ruskin University (ARU) as part of a consultancy evaluation of a hospital discharge service provided by UCAN. It presents a summary analysis of the academic and policy literature relating to the challenges involved in the safe and timely discharge of patients from hospital, as well as an evaluation of the achievements and challenges entailed by UCAN in supporting safe and timely discharge of patients from Princess Alexandra Hospital (PAH), Harlow, to their homes across West Essex, from December 2022 to November 2023. Detailed information is provided on actions undertaken to support patients who were discharged by UCAN’s Ticket Home initiative.